Privacy Policy

Privacy Policy

Introduction

Welcome to https://emergency-water-extraction-mckinney-tx.ecojohns.com (referred to as “Emergency Water Extraction McKinney TX,” “we,” or “our” throughout this policy). We are dedicated to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of data when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  1. Our official website at https://emergency-water-extraction-mckinney-tx.ecojohns.com.
  2. Any mobile applications or software we develop and make available for download.
  3. Services offered through our platform, ensuring compliance with relevant privacy laws worldwide.
  4. Interactions between users and our team, including communication channels like emails, phone calls, and text messages.

Please note that this policy does not extend to third-party platforms, applications, or services accessed through links on our site, as they have their own privacy policies governing data handling.

Processing Activities

This Privacy Policy guides how we interact with users in the following scenarios:

  1. As an Authorized User: If you use any of our applications or services, we consider you an authorized user, and your data will be processed according to this policy.
  2. Website Visitors: Individuals who visit our websites linked to this Privacy Statement are also affected by our privacy practices.
  3. Communications: We may contact users through various channels for newsletters, promotional offers, updates, or support, and your consent is appreciated for such communications.

Personal Data Collection

We collect diverse types of personal information to enhance user experiences and improve our services:

  1. Account Information: Details required to create and manage your account on our platform.
  2. Payment Information: Credit card details and billing addresses for transactions made through our services.
  3. Financial Information: Bank account numbers or other financial data for specific payment methods or financial services we offer.
  4. Purchase Information: Records of purchases made on our site, including order history and product details.
  5. Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile app usage data to personalize content and improve performance.
  6. Location Data: Geographic coordinates or location-based services data used for mapping and location-specific services.
  7. Feedback: User responses to surveys, reviews, or feedback forms help us improve our products and services.
  8. Social Media Information: When you interact with us on social media platforms, we may collect your user information and preferences from those sites.
  9. Product Information: Details about the products you purchase or express interest in, including product specifications and preferences.

We gather this data through direct input from users, tracking interactions, and automated technologies to enhance our services. Additionally, third parties may share personal data with us, adhering to their respective privacy agreements.

Cookies

Cookies are small text files that we use to improve your browsing experience and gather analytics:

  1. Strictly Necessary Cookies: These cookies enable core functionalities like logging in and account management.
  2. Preference Cookies: Used to remember user preferences, language settings, and other customized content.
  3. Analytics Cookies: Help us analyze site traffic and understand user behavior to improve our services.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their cookie preferences.

Retention and Deletion

We retain personal data for legal requirements and the original purpose of collection. Once these purposes are fulfilled, we securely delete or anonymize the data to protect user privacy.

Security Measures

To safeguard your personal information:

  1. We implement robust organizational safeguards and security controls.
  2. Sensitive data is transmitted through secure channels using encryption methods.
  3. We engage reputable third-party processors who adhere to strict security standards to handle data on our behalf.

Children’s Privacy

We do not intentionally collect personal information from children under 18 years of age. If you believe we have collected such data by mistake, please contact us, and we will take immediate steps to rectify the issue.

Your Rights

Depending on your jurisdiction, you may have various rights regarding your personal data:

  1. Access: The right to request access to the personal data we hold about you.
  2. Rectification: Requesting corrections or amendments if your data is inaccurate or incomplete.
  3. Erasure/Right to be Forgotten: Asking us to delete or anonymize your data when it’s no longer necessary.
  4. Restriction: Limiting our processing of your data under specific circumstances.
  5. Portability: Receiving a copy of your personal data in a structured, commonly used format.
  6. Objection: Opposing the processing of your data for specific or all purposes.
  7. Non-Discrimination: The right to be free from discriminatory practices based on certain personal aspects.
  8. Appeals/Complaints: Filing appeals or complaints with our privacy team regarding data handling.

To exercise these rights, please contact our dedicated privacy team through the channels provided below.

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any modifications will be reflected on this page, and we encourage users to review it periodically for changes.

Contact Information

For any inquiries, unsubscribe requests, or questions related to data privacy:

We appreciate your trust in our handling of personal data, and we are committed to maintaining the highest standards of privacy protection.